Guard Yourself Against Drastic Changes in Your Bill
On the “Budget Payment Plan,” the customer will pay an equal amount for 11 months, which is determined by an estimation. The 12th month is used for adjustments or settlements. At that time, if the customer has paid for more than they used, their account will be credited. If they have used more than they were billed, the balance will be billed for that month.
The Budget Payment Account will be regularly monitored, and CUB may adjust the monthly budget pay amount if the account balance grows out of proportion with what the customer has used. This will help prevent the customer from having to pay a large bill in the settlement month.
The budget amount will include the electric, water, sewer and outside light amounts only. Any other charges, such as TVA loans and miscellaneous service charges, will be billed in the usual manner.
The meter(s) will be read each month and the customer’s bill will continue to show the actual usage and charges for each of their services. The budget amount will also be shown.
Failure to make timely payment on the budget amount is subject to the normal collection procedures of CUB and may result in the removal of the account from the budget plan with any balance being added or deducted from the bill.
Budget payment accounts are not transferable from one account to another. Upon termination of service, the Budget Payment Account is closed, and a final bill generated.
A minimum 6-month history and current paid-up account is required before CUB will set up the account on the Budget Payment Plan. This plan is available to residential customers only.
Customer should complete information below and return to CUB by May 1st.