Start or Change Service

Clinton Utilities Board Customer Service with Brochure

Get Started with New Service

The application form and requirements are different depending if you are applying as an individual, business, or corporation/LLC. The application will also differ depending on whether you come to our office or apply for service via email, mail, or fax. The signature of the person applying for service is required on all applications. If that person is unable to come to our office, please refer to the “Apply by mail or fax” section below.

Choose an Option that is Convenient for You

Mail

Clinton Utilities Board,
Attn: Customer Service,
P.O. Box 296
Clinton, TN 37717

Fax

(865) 220-6292

In Person

Clinton Utilities Board,
1001 Charles G Seivers Blvd.,
Clinton, TN 37716

Note: Please Read the Instructions Before Printing the Application
  1. Upon arrival at our office, you will be asked to complete the appropriate CUB application for service. You can save time by printing the application below and completing it prior to your arrival.
    Schedule of Rules and Regulations
    Residential Application for Utility Service-Individual-Office
    Business Application for Utility Service-Sole Proprietor/Partnership-Office
    Business Application for Utility Service-Corporation/LLC-Office
  2. If renting or leasing, bring a copy of your current lease or rental agreement along with the name and contact number for your landlord.
    If you are applying as an individual, sole proprietor in a business, or as a partner in a business, you will be required to furnish your social security number as shown on your social security card, voter’s registration card, bank statement, payment stub, or W2 (or other tax form). We will also require one other form of photo ID (valid driver’s license, state issued ID, or military ID).
    If you are applying as an individual, please mark the appropriate box for what type of service you are applying for and whether or not the service is for business and/or rental purposes on a daily, weekly, or short term basis less than 90 days.
    If you are the authorized representative applying for a corporation/LLC, we will require you to furnish one form of photo ID (valid driver’s license, state issued ID, or military ID). We also require you to bring a copy of one of the following: corporate annual report filed with the Secretary of State, acknowledgement of corporation letter from the Secretary of State, or corporate charter stamped by the Secretary of State.
    Pay the required deposit(s) and/or fee(s).

If you are applying as an individual, sole proprietor in a business, or as a partner in a business, your social security number (SSN) is required by Clinton Utilities Board (the “Board”) in order to activate your account and commence service, and the SSN may be used by the Board for collection purposes if your account becomes delinquent. Under the Tennessee Public Records Act, social security numbers are designated as confidential, and as such the Board cannot release your number to any person or entity.

If you have questions regarding the application process, please feel free to contact our Customer Service Department at (865) 457-9232.

Transferring Serviceā€¦

  1. Call CUB or come by our office.
  2. Pay the required deposit(s).
  3. If renting, bring a copy of your current lease or rental agreement.

Discontinuing Serviceā€¦

  1. Call CUB or come by our office.
  2. Provide your forwarding address.
    Some personal information may be asked for verification purposes.