Report an Issue

Note: This form is not to be used for reporting emergencies or outages.

Report power outages by phone or text at (865) 457-9232.

This line is automated during outage events to ensure your information reaches our system operators as quickly as possible. If your outage has already been reported, you will hear an automated message informing you of this fact. Don’t assume someone else has called to report the outage; some outages affect single customers!